Contact us

Questions about a piece, sizing, shipping, or an order? We pack and ship from our own warehouse and are happy to help.

Email

Write to info@yishan.com. For faster help, include your order number and the email used at checkout.

Before you write

• Track your order — look up status with your checkout email
• Shipping Policy — processing times, rates, and delivery estimates
• Returns & Refunds — how to return or exchange an item

What to include

• Your full name and the email used for the order
• Order number (from your confirmation email)
• Size worn, and photos if a pair arrived damaged or incorrect

Business hours

We monitor email Monday–Friday. Messages sent on weekends or U.S. public holidays are answered on the next business day.